Our Products

Alarm Communicators

Multicom Fire, Dual Carrier

LTE | 3G | CLASS 4 AS2201.5

Alarm and Fire monitoring in one device.

The Multicom Fire alarm communicator connects any Contact-ID dialer equipped alarm panel and most fire alarms to a central monitoring centre via multiple highly secure IP paths. The Multicom also facilitates a fully encrypted virtual private link over the Multicom Network to the monitoring centre, providing 99.99% guaranteed alarm transmission delivery – even during major outages.

Sites not restricted by BCA fire regulations represents about 80% of fire alarm systems in Australia. All of these can be monitored using Multicom Fire. This provides an opportunity for a new stream of monitoring revenue for installers.

Key features:

  • Compatible with all 3rd party alarm panels and fire systems
  • Fully managed network with guaranteed 99.99% uptime
  • Guaranteed fault notification within 1-hour
  • Dual carrier multipath technology
  • Auto-switching across comms paths – LTE, 3G
  • Automatic remote system updates to your Multicom
  • Developed and supported in Australia
  • 24/7 Partner tech support Australia-wide
  • Meets the AS2201.5 Class 4 Australian Standard


Alarm Format Contact ID, Multicom Network
Alarm Reporting Connection and Power Fault, Programming Update / Access, Tamper, Test Report, Zone 1 to 2 (24 hour), Zone Lockout
Communication Paths LTE with 3G backup
Inputs 4 x 24 hr alarm input with programmable EOLF Dedicated Tamper Input
Outputs 2 x programmable dry relay contacts
Polling Plan Class 2+, Class 2, Class 3, Class 4
Power Supply 12V>150mA
SIM Options Dual or Single

Compatible with AlarmLINK

AlarmLINK for iPhone and Android devices lets you connect and control your home and business’ alarm system from anywhere in the world. It lets you, as well as the people you choose, control your alarm system. You can setup multiple sites and switch between them with ease. Access to your alarm system is protected via permissions based security as well as an optional passcode.

Compatible with TechTools

TechTools is comprehensive tool that allows technicians to manage, configure and commission Multicom alarm communicators in the field, in real-time from a PC, Apple or Andriod device.

TechTools utilises a powerful, easy-to-use permission-based security structure to protect devices from unauthorised access.

Multicom Talks Low Power

At Multicom, we get challenged from time to time on the question about “power consumption.” We have responded to the challenge and, in each new generation of alarm communicators, we have significantly decreased power consumption. This product evolution commenced in 2017 and has carried through to today’s Multicom alarm communicators.