The complete installation tool is here.

TechTools is a comprehensive installation app for technicians that lets you manage, configure and commission your Multicom alarm communicators in the field, in real-time.

Free download!

The TechTools web portal now has additional functionality, including updates to the User Permissions and Service Management. This gives you full control of Enabling/Disabling Multicom services.

Features

Rapid Installation

Scan your device's barcode using your smartphone's built-in camera and jump straight into commissioning the device.

Simplified Configuration

Configure device settings including Account Code, Relay Mappings, Contact ID Events, Test Reporting and Ethernet Settings.

Real-Time Data

View and filter live history of alarms, polls, poll fails and tech activity - real-time, completely transparent access to the activity of your devices.

Secure

Techtools utilises an easy-to-use permission-based security structure on top of industry-standard programming codes to protect devices from unauthorised access.

Forget SMS & DTMF

Reduce phone costs by installing & commissioning the device through the app. TechTools eliminates the need for complicated SMS & DTMF programming commands.

Manual Library & Torch Function

Find a feature or program code for your client’s alarm panel in our comprehensive library of alarm panel manuals & use your device as a flashlight during installation.

Screenshots

App Updates

Version 1.9

Released on February 4th, 2019
  • New Additional program setting for Wi-Fi on end product programming
  • New Improvements in validation of product programming

Version 1.8

Released on March 12th, 2018
  • New Optimized for iPhone X

Version 1.7

Released on February 13th, 2018
  • New OS/Device support
  • Fix UI fixes

Version 1.6.2

Released on January 9th, 2017
  • Fix Minor UI fixes
  • Fix Minor bug fixes

Version 1.6.1

Released on October 10th, 2014
  • New iOS8 compatibility

Version 1.6

Released on April 7th, 2014
  • New iOS7 compatibility
  • New Temperature Sensor with Enhancements
  • Fix Minor UI tweaks fixing
  • Fix Minor bug fixes

Version 1.5

Released on January 29th, 2014
  • Fix Minor bug fixes

Version 1.4

Released on September 18th, 2013
  • New Network Survey Feature
  • New Support for Dual SIM Devices
  • New Recently Accessed Devices List

Version 1.3

Released on March 5th, 2013
  • New Initial release for iOS and Android

Version 1.0.2

Released on March 13th, 2012
  • New Full iOS 5.1 compatibility
  • Fix Push notifications update & fixes
  • New Added dashboard refresh button
  • fix Various UI enhancements