Our Products

Alarm Communicators

Multicom Fire, Dual Carrier

Multicom alarm and fire monitoring communicator. LTE with 3G fallback

Alarm and Fire monitoring in one device

Key features

  • Compatible with all 3rd party alarm panels and fire systems
  • Fully managed network with guaranteed 99.99% uptime
  • Guaranteed fault notification within 1-hour
  • Dual carrier multipath technology
  • Auto-switching across comms paths – LTE, 3G
  • Automatic remote system updates to your Multicom

Alarm and Fire monitoring in one device

The Multicom Fire alarm communicator connects any Contact-ID dialer equipped alarm panel and most fire alarms to a central monitoring centre via multiple highly secure IP paths. The Multicom also facilitates a fully encrypted virtual private link over the Suretek Network to the monitoring centre, providing 99.99% guaranteed alarm transmission delivery – even during major outages.

Sites not restricted by BCA fire regulations represents about 80% of fire alarm systems in Australia. All of these can be monitored using Multicom Fire. This provides an opportunity for a new stream of monitoring revenue for installers.


Additional features

  • Developed and supported in Australia
  • 24/7 Partner tech support Australia-wide
  • Meets the AS2201.5 Class 4 Australian Standard

Reduces drop-outs & lock-ups

To overcome the poor reliability of troublesome modems and routers, the NTD monitors for internet drop-outs and hardware lock-ups. If detected, the NTD wirelessly commands the Inteliswitch, to power cycle the modem/router device it’s attached to, providing more reliability from your existing equipment.


Compatible with AlarmLINK App

AlarmLINK for iPhone and Android devices lets you connect and control your home and business’ alarm system from anywhere in the world. It lets you, as well as the people you choose, control your alarm system. You can setup multiple sites and switch between them with ease. Access to your alarm system is protected via permissions based security as well as an optional passcode.


A cost-effective alternative

The Multicom New Technology Dialler gives you a higher level of security, whilst eliminating the hidden expenses often associated with fixed phone lines, such as line rental and priority call costs.


Compatible with your existing alarm system

The Multicom New Technology Dialler is compatible with 99% of existing alarm systems. It quickly and conveniently plugs into your existing panel and is compact enough to fit inside it. The NTD also enhances your existing system’s security capabilities, so, once installed, you will have a Class 3 system.