Our Products

Alarm Communicators

Multicom New Technology Dialler

Multicom NTD
IP Alarm Communicator

The Multicom New Technology Dialler is an alarm communicator panel, designed specifically for domestic and commercial sites without a fixed phone line, or using a VoIP service provider.

Key features

  • Compatible with all 3rd party alarm panels and fire systems
  • Fully managed network with guaranteed 99.99% uptime
  • Guaranteed fault notification within 1-hour
  • Automatic remote system updates to your Multicom
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A VoIP-compatible alarm communicator

The NTD connects to your existing security system, enabling delivery of your alarm messages across Ethernet/IP. Unlike other IP communicator panels on the market, the NTD offers the unique capabilities of Inteliswitch - a wireless power device that plugs into your Internet router or modem to cycle power in the event of network dropout. Inteliswitch monitors your system and reboots it wirelessly if a signal dropout is detected. This ensures consistent network availability, and a security system that is always online.

The NTD not only delivers your alarm messages securely over Ethernet/IP, but it also enables your monitoring centre to check the integrity of your alarm system and connection every 70 seconds. This process, known as polling, ensures that your alarm system is always working and connected.

Communicating over the leading private security network, with a proven 99.99% network uptime, the NTD protects your assets more reliably than any other solution on the market, without compromising affordability.
The NTD hardware itself is C-Tick approved and certified, combines the highest quality components, sourced globally, and is designed in Australia, meeting class 1, 2, & 3 of Australian Standard AS2201.5 2008.

Additional Features

  • Developed and supported in Australia
  • 24/7 Partner tech support Australia-wide
  • Compatible with any type of Internet
  • Meets the AS2201.5 Class 4 Australian Standard

Reduces drop-outs & lock-ups

To overcome the poor reliability of troublesome modems and routers, the NTD monitors for internet drop-outs and hardware lock-ups. If detected, the NTD wirelessly commands the Inteliswitch, to power cycle the modem/router device it’s attached to, providing more reliability from your existing equipment.


Compatible with AlarmLINK App

AlarmLINK for iPhone and Android devices lets you connect and control your home and business’ alarm system from anywhere in the world. It lets you, as well as the people you choose, control your alarm system. You can setup multiple sites and switch between them with ease. Access to your alarm system is protected via permissions based security as well as an optional passcode.


A cost-effective alternative

The Multicom New Technology Dialler gives you a higher level of security, whilst eliminating the hidden expenses often associated with fixed phone lines, such as line rental and priority call costs.


Compatible with your existing alarm system

The Multicom New Technology Dialler is compatible with 99% of existing alarm systems. It quickly and conveniently plugs into your existing panel and is compact enough to fit inside it. The NTD also enhances your existing system’s security capabilities, so, once installed, you will have a Class 3 system.